Privacy Policy for Shipvam

Effective date: 2026-04-16

This Privacy Policy explains how Shipvam ("we", "our", or "us") collects, uses, and protects information when you use the Shipvam mobile application (the "App").

1. Information We Collect

Depending on how you use the App, we may process the following data:

• Account data (such as username and authentication token) required to sign in and access app features.
• Device data (such as device identifier, model, OS version, and platform) used for authentication and operational security.
• Barcode scan results used to process shipments and app workflows.

2. Camera Permission

The App requests android.permission.CAMERA only to scan barcodes/QR codes required for shipment operations. We do not use the camera for background recording and we do not collect or store full camera video streams for unrelated purposes.

3. How We Use Information

• To authenticate users and maintain secure sessions.
• To enable shipment-related features (including barcode scanning).
• To provide, maintain, and improve app performance and reliability.

4. Data Sharing

We do not sell personal data. Data is processed through our backend systems required to operate the service, including API infrastructure at https://my.shipvam.com.

5. Data Retention

We retain data only as long as needed for service operation, legal obligations, dispute resolution, and enforcement of agreements.

6. Data Security

We use reasonable technical and organizational measures to protect data against unauthorized access, misuse, loss, or alteration.

7. Children's Privacy

The App is intended for business and operational use and is not directed to children under 13.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data. To submit a request, contact us using the details below.

9. Contact

If you have questions about this Privacy Policy, contact us at:
Email: support@shipvam.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a new effective date.